While the results show more residents have devices in their hands, income remains one of the biggest barriers to internet connection across the state. According to the study, more than 1 in 4 low-income households are unconnected or under connected, in contrast to near-universal adoption among higher-income households.
The situation has gotten worse for some low-income households during the pandemic that may have already had internet but had to stop paying for their service in order to prioritize other basic needs.