The Social Science Research Council (SSRC) was commissioned by the Federal Communications Commission (FCC) to analyze the factors shaping low rates of adoption of home broadband services in low-income and other marginalized communities. The resulting study is one of the only large-scale qualitative investigations of barriers to adoption in the U.S. and complements recent FCC survey research on adoption designed to inform the National Broadband Plan. The study draws on some 170 interviews of non-adopters, community access providers, and other intermediaries conducted across the U.S. in late 2009 and early 2010.
